Products & Services Warranty Coverage
Policy Terms and Conditions
Headlight Reflectors- DKM Manufactured clear side marker lenses are subject to a five day no hassle return once you receive your order. If you change your mind, or decide you don't want them, please contact us with your order number and any additional information to get an authorized return. Any return prior to contacting us will receive no refund. Items must be in original packaging and must not have been tampered with, broken, or damaged prior to returning the item. Buyer is responsible for any and all shipping costs that is associated with a warranty of a replacement reflectors. Please allow 1 business day for us to get back to you. Any issues, damages, injuries, or malfunctions resulting from user-error or during use or installation will not be warrantied or covered by any means under DKMOULDS.
Shipping-All products are given a tracking number once the order has shipped. All orders are automatically insured through the carrier and included within the total shipping costs. If your package arrives in damaged or unsatisfactory condition, a claim will need to be processed through the shipping company. We take absolutely no responsibility of the package once it leaves our location; a package is only protected by the insured amount through the shipping carrier. We are not responsible for return postage unless the return is required due to our mistake, in which case we will send a pre-paid shipping label.
Projectors and LED Lighting
-All HID and LED components provided by DKMOULDS, LLC are covered under a minimum 2 year worry free warranty.
Tier 1: Perfect condition. (Unopened & like-new) = 90% refund or 100% store credit.
Tier 2: Re-conditionable. (Packaging opened or damaged) = 80% refund or 90% store credit.
Tier 3: Inability to restock. (Product & packaging both damaged) = 70% refund or 80% store credit.
Scorpion Coating Bed Liner- The Scorpion Truck Bed Liner sprayed onto your vehicle is warranted to be free of defects in materials for the life of your vehicle. No maintenance or service is required. Should Scorpion fail as a result of a materials defect, the manufacturer will replace the damaged materials at no charge. This warranty does not cover gouges, scratches, or punctures. Modification or alteration after application which increases susceptibility to damage, and damage caused by hazardous commercial or industrial use or service are excluded from this warranty coverage. Fading with age, normal discoloration and damage caused by industrial or motor vehicle accidents are also excluded from warranty coverage. This warranty coverage is not transferable. Please contact us if you are experiencing any problems.
Armour-Seal Undercoating will protect your vehicles undercarriage for up to 5 years! After 3 years from the date of service, customers can get a free re-spray by setting up an appointment. Any touch up before then will be an additional charge. Warranty and service is non- transferable. Damage caused by vehicle accident, and off road use is not covered under any warranty.
By accessing www.dkmoulds.net , you hereby agree to be bound by terms and conditions and accept all disclaimers and limitations of liability expressed therein. Use of products sold through DKMOULDS is at the consumer's own risk. Proper installation and proper use of all products must be followed for optimal safety and performance. DKMOULDS, LLC does not accept responsibility for improper use, alterations, and installation of any products or services. All products sold and manufactured by DKMOULDS, LLC are for off-road use only.